Wednesday, May 13, 2015

Solving Rotativa Unhandled Exception Error

Rotativa is a great tool used to convert your html views to PDF files in web projects, it works fine with ASP.Net webforms and MVC where razor views can be converted to readable pdf, more information about Rotativa in the link below:

 Rotativa Official website

You can Also download Rotativa for ASP.Net Nuget package in this link.
Rotativa Nuget

 While working on different servers I have an error with unhandled exception when using rotativa, the error was:

 Exception Description:: System.Exception at Rotativa.WkhtmltopdfDriver.Convert(String wkhtmltopdfPath, String switches, String html) at Rotativa.WkhtmltopdfDriver.Convert(String wkhtmltopdfPath, String switches) at Rotativa.AsPdfResultBase.CallTheDriver(ControllerContext context) at Rotativa.AsPdfResultBase.BuildPdf(ControllerContext context) at Rotativa.AsPdfResultBase.ExecuteResult(ControllerContext context) at System.Web.Mvc.ControllerActionInvoker.InvokeActionResult(ControllerContext controllerContext, ActionResult actionResult) at System.Web.Mvc.ControllerActionInvoker.InvokeActionResultFilterRecursive(IList`1 filters, Int32 filterIndex, ResultExecutingContext preContext, ControllerContext controllerContext, ActionResult actionResult) at System.Web.Mvc.ControllerActionInvoker.InvokeActionResultFilterRecursive(IList`1 filters, Int32 filterIndex, ResultExecutingContext preContext, ControllerContext controllerContext, ActionResult actionResult) at System.Web.Mvc.ControllerActionInvoker.InvokeActionResultFilterRecursive(IList`1 filters, Int32 filterIndex, ResultExecutingContext preContext, ControllerContext controllerContext, ActionResult actionResult) at System.Web.Mvc.ControllerActionInvoker.InvokeActionResultWithFilters(ControllerContext controllerContext, IList`1 filters, ActionResult actionResult) at System.Web.Mvc.Async.AsyncControllerActionInvoker.<>c__DisplayClass1e.<>c__DisplayClass28.b__19() at System.Web.Mvc.Async.AsyncControllerActionInvoker.<>c__DisplayClass1e.b__1b(IAsyncResult asyncResult)

 After investigating with the issue, I start thinking of running the Rotativa execution program from the Command Prompt, like this:

 wkhtmltopdf.exe README.txt test.pdf

 So I Got an error:


This error is a missing C++ redistributable Package for Visual studio 2013 file called (MSVCP120.dll).

 To solve the issue:
1. Open the C++ redistributable Package for Visual studio 2013 downloadable link below:
download Visual C++ Redistributable Packages for Visual Studio 2013

 2. Click Download and choose the file (vcredist_x86.exe) even if you are running X64 bit server version.

 3. Install the file.

 this will add the missing dll file mentioned above, and the problem is now solved.

 Happy Codding.
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54 comments:

  1. Thiago ValenteMay 29, 2015 at 8:33 PM

    Hi Jalal... Thank you very much for your post.

    But I can't install this file on server. Is there a way to do this work just adding this dll as reference to my project?

    Thank you

    ReplyDelete
    Replies
    1. Jalal W HijaziJuly 9, 2015 at 1:08 PM

      Hello Thiago, thanx for asking.
      Really i didn't tried to use only the dll file as reference to the project, but i'm not sure it will work, because at the end the dll will call the wkhtmltopdf.exe to execute the conversion.
      So I think you have to install the Rotativa Nuget.

      Delete
    2. israrMay 21, 2016 at 3:12 PM

      u need to buy vps server , bec on that u can connect to server through remote desktop connection , and it will be a whole computer as u will have in local .

      Delete
    3. AnonymousApril 20, 2022 at 3:52 PM

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      Delete
  2. UnknownJuly 9, 2015 at 8:09 PM

    Hi Jilal,

    I am also facing the same issue..Is it sufficient to install that exe file on my sever ..???

    Thanks Advance.:-)

    ReplyDelete
    Replies
    1. Elvis RochaAugust 3, 2015 at 8:50 PM

      Hi Hari krishna Allu, did you fix your problem just installing the .exe file on your server?

      Delete
    2. Jalal W HijaziAugust 7, 2015 at 12:24 AM

      Hello Hari, Elvis
      I think you need to copy the Nuget folder which contains the Rotativa dll and exe files to your server and run the wkhtmltopdf.exe, it should work

      Delete
    3. Elvis RochaAugust 7, 2015 at 6:02 AM

      Hello, thanks, I just fix the problem copying the following file to the Rotativa folder in the server.

      https://drive.google.com/file/d/0BzI_u_O3vUM1aEppb3ZVZXNsc28/view

      Delete
    4. AnonymousJune 20, 2016 at 11:36 AM

      Thank you Elvis Rocha... this fix the problem.

      Delete
    5. UnknownMarch 2, 2022 at 7:34 PM

      Thanx Buddy Elvis Rocha. I have this file in my rotativa folder but still not working then I downlead your link file and replace there and its worked for Me

      Delete
  3. Clive NAugust 6, 2015 at 4:14 PM

    Great post - thank you! I had exactly this issue.
    Following your comments, I just copied msvcp120.dll and msvcr120.dll to the folder containing wkhtmltopdf.exe and all worked fine.
    Thanks for your help,
    Clive

    ReplyDelete
    Replies
    1. Jalal W HijaziAugust 7, 2015 at 12:25 AM

      I'm glad that it helped you in some way.
      Happy Coding :)

      Delete
    2. UnknownFebruary 6, 2016 at 8:42 PM

      Thanks!!!

      This is really working: "I just copied msvcp120.dll and msvcr120.dll to the folder containing wkhtmltopdf.exe and all worked fine"

      Delete
  4. DananosAugust 10, 2015 at 12:30 PM

    Thank you! - You saved my morning! :)

    ReplyDelete
  5. AnonymousAugust 18, 2015 at 2:40 AM

    Thanks Very much for the fix. I appreciate it. I copied the dlls into published Rotativa folder on hosting server as @Clive N said and it fixed the problem.

    ReplyDelete
  6. Janno HordijkSeptember 22, 2015 at 9:46 PM

    Thank you very much! This saved me a lot of time!

    Best regards, Janno

    ReplyDelete
  7. UnknownSeptember 26, 2015 at 6:09 PM

    Thanks @jalal. After installing C++ redistributable Package for Visual studio 2013 on server I fixed my issue

    ReplyDelete
  8. UnknownOctober 7, 2015 at 2:00 AM

    Thx!!!

    ReplyDelete
  9. omprakashOctober 15, 2015 at 3:06 PM

    Thx!! Its work for me by replacing 'wkhtmltopdf.exe' in Rotativa Folder.

    ReplyDelete
    Replies
    1. JoaoOctober 22, 2015 at 9:01 PM

      Hi Omprakash I don't understand by what you replaced the 'wkhtmltopdf.exe'

      Delete
  10. UnknownOctober 22, 2015 at 8:34 PM

    Sincere appreciation here... I added the 2 DLL files to the Rotativa folder on my server, and everything is working as expected!

    ReplyDelete
  11. BearNakedNovember 9, 2015 at 11:47 PM

    This comment has been removed by the author.

    ReplyDelete
  12. Joop StringerDecember 3, 2015 at 9:51 PM

    This really saved my day ... I did an update of the NuGet package and it broke down
    Thanks a million !

    ReplyDelete
  13. UnknownJanuary 4, 2016 at 10:36 PM

    server is not giving permission to wkhtmltopdf.exe

    ReplyDelete
    Replies
    1. Jalal W HijaziApril 21, 2016 at 8:37 AM

      maybe you may install it using administrator privileges.

      Delete
  14. sangeethaMarch 25, 2016 at 7:24 AM

    thanks guys that really helped me..I was also having the same error

    ReplyDelete
  15. AnonymousApril 5, 2016 at 3:28 PM

    thanks guys.. it really helped me.I was planning to change the solution for generating pdf.But at last it works.. !!! - Vivek

    ReplyDelete
  16. UnknownApril 16, 2016 at 7:20 PM

    Good job! it really helped me...

    ReplyDelete
  17. TaruMay 18, 2016 at 12:03 PM

    Thanks it worked..!!

    ReplyDelete
  18. UnknownJuly 19, 2016 at 2:53 PM

    Thanks a lot! You saved my day!

    ReplyDelete
  19. UnknownJuly 26, 2016 at 11:39 PM

    Thanks Jalal.
    Success :)

    ReplyDelete
  20. BastinMarch 18, 2017 at 1:25 PM

    I am having shared hosting, Not allow to upload rotativa.exe, is any other solution.

    ReplyDelete
  21. UnknownSeptember 14, 2017 at 10:41 AM

    can somebody tell me where i can find these files in the system so that i can copy them to the server. Thanks ,

    ReplyDelete
  22. UnknownFebruary 27, 2018 at 3:07 PM

    Thanks a lot :)

    ReplyDelete
  23. UnknownApril 13, 2018 at 9:14 AM

    I love you

    ReplyDelete
  24. Johnny T BjerringJune 24, 2018 at 5:42 PM

    Im afraid, that copying the two .dll files to my server did NOT solve my problem. I still get System.Exception error :-(
    Is there any other things i can try. I have no access to installing things on server.

    ReplyDelete
    Replies
    1. UnknownJanuary 17, 2019 at 11:10 PM

      Same here, did you end up resolving this Johnny?

      Delete
  25. Prashant KurapatiFebruary 19, 2020 at 3:25 PM

    Install from https://wkhtmltopdf.org/downloads.html (in my case I have downloaded - MSVC 2015 win64 Installer for Windows Vista or later

    From installer path I copied wkhtmltoimage.exe, wkhtmltopdf.exe, wkhtmltox.dll to Rotativa folder and it worked.

    ReplyDelete
    Replies
    1. jay govind chauhanApril 29, 2020 at 5:29 PM

      wowwwww i though that this article was worthless but this comment is damn osm. i downloaded the dlls for my window server from
      this https://wkhtmltopdf.org/downloads.html and paste into www/Rotativa folder and its worked on aws. woww..

      Delete
  26. AnonymousMay 31, 2020 at 9:18 PM

    Hello Jalal , i faced the same issue i tried your solution but i am using 2 diffrent domain for same site and its working for one and not working for another also the application is also not working when i click on download.

    ReplyDelete
  27. Brijesh JoshiNovember 4, 2020 at 8:52 AM

    Hi,
    What a fantastic post! This is so chock full of useful information. I can’t wait to dig deep and start utilizing the resources you have given me. This information will definitely help me.

    ReplyDelete
  28. UnknownOctober 21, 2021 at 5:27 PM

    Hello Jalal.
    I have published my file locally in IIS , I am trying to generate in Hindi and English language . It works fine while I run my program but after publish all Hindi letter converts into black square. I have checked all the possible solution but didn't help.
    please help me on this .

    ReplyDelete
  29. AnonymousSeptember 13, 2024 at 8:18 AM

    I am facing the same issue but I am getting this error when i am running on my local but after deploying its working fine what to do?

    ReplyDelete

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